Refund Policy
Complete satisfaction of the customer is our primary goal. We believe in dispatching value for money goods and it is our commitment that we will return 100 percent of your money in the case when we fail to
Return policies will be handy in the cases when we find that we have sent a wrong or damaged parcel. Here you need to place a complaint first, after the verification of the complaint we will reship the parcel without charging any extra cost from you.
Cancellations
We have this clear policy to entertain the cancelation of the orders in the first 24 hours itself, One more conditioned is applied, if we have dispatched your order prior to that then again it will not be canceled.
What is the right way to obtain a refund/reship
It is a six step process that you need to go through. We will initiate this process in the condition when we find that second party deserves a refund or reship because it has a valid reason behind that.
Contact us, through e mail or toll free number that we operate for your convenience.
Jot down the order number; write down the reason of the reshipment or the cancelation in detail.
Our concerning department will take a note of it and initiate a query in the direction. On finding valid reasons the process will be initiated.
- Deliver products on time as per the charter promised by us.
- Deliver product in working condition or intact condition, if it is a faulty packaging.
- When a customer of party is not satisfied with the product or the services associated with it.
- If we deliver a wrong consignment on your doorstep. It will be done after rechecking your order records and our delivery records. If the data don’t match then we will reship the right consignment without any extra shipping charges.
- If we dispatch your consignment to a wrong address. In this case we are bound to send you a fresh consignment free of cost.
Return policies will be handy in the cases when we find that we have sent a wrong or damaged parcel. Here you need to place a complaint first, after the verification of the complaint we will reship the parcel without charging any extra cost from you.
Cancellations
We have this clear policy to entertain the cancelation of the orders in the first 24 hours itself, One more conditioned is applied, if we have dispatched your order prior to that then again it will not be canceled.
What is the right way to obtain a refund/reship
It is a six step process that you need to go through. We will initiate this process in the condition when we find that second party deserves a refund or reship because it has a valid reason behind that.
Contact us, through e mail or toll free number that we operate for your convenience.
Jot down the order number; write down the reason of the reshipment or the cancelation in detail.
Our concerning department will take a note of it and initiate a query in the direction. On finding valid reasons the process will be initiated.
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